Business details

Over 95% of GAC Japan’s business consists of projects commissioned by foreign-affiliated companies and overseas vendors. Consequently, we are fully equipped to provide all services in a bilingual capacity (English and Japanese). We also possess extensive experience handling a wide range of IT equipment from desktop hardware like Laptop, printer, MFP to servers and network devices, and are confident in our ability to meet our clients’ expectations. Furthermore, by collaborating with alliance partners across the country, we are able to provide services throughout Japan, from Hokkaido to Okinawa.

IT Planning

Strategic IT planning is a key factor in achieving success across all business sectors. GAC Japan supports global enterprises by executing IT implementation plans and ensuring that objectives are met on schedule. With extensive experience working with global companies, we possess a deep understanding of the specific needs inherent in international business. As an IT outsourcing partner, we continuously update our service portfolio by integrating the latest technologies and security trends, maintaining a high level of professional excellence. Whether upgrading office equipment, implementing new systems, or conducting user training, GAC Japan seamlessly integrates with your existing IT resources and infrastructure to provide high-value on-site technical support. We also act on your behalf to coordinate with external IT vendors. Our consulting philosophy is simple: to provide the best possible solutions for our clients.

Hardware Maintenance Support

GAC Japan handles PC and hardware malfunctions encountered during daily operations, minimizing the resulting disruptions. Reinstalling application software and adjusting PC settings are critical matters for users, and providing support in these areas is a key role for GAC Japan.

Engineer support

GAC Japan provides dedicated IT engineering support tailored to your specific environment and budget. We offer a range of service models including on-site (resident) support, scheduled visits, and on-demand services, and can also provide interim support when your internal IT staff is unavailable. A key strength of ours is the ability to communicate directly with overseas IT personnel in English.

IMAC Management

(Installation / Move / Add / Change)
GAC Japan provides change management services in the IT sector, including equipment installation and removal, software deployment, and the relocation of equipment associated with office moves or layout changes. Leveraging our extensive experience in these IT-related tasks, we also handle coordination with telecommunications carriers and building management companies on your behalf.

Other Services

In collaboration with partner companies, GAC Japan handles a full range of office-related projects, including LAN, power supply, and communication cabling installations, as well as the provision of furniture and fixtures. We also provide English-language support for logistics during office openings and relocations, property information, and documentation related to disposal services associated with furniture and fixture replacements; please feel free to contact us.

Company Profile